Embassy Suites by Hilton Denver International Airport

At check in I was greeted by Kendra who made my check in super fast and smooth! The night audit Willie was very helpful! The property was secure (I was unable to get to security guards name) Check out was just as fast and easy! Jordyn was also very kind and helpful! We had breakfast each day we were there; the staff is amazing and helpful and they offered a lot of choices for breakfast. (The two women running it were amazing!) I work at an Inn so I know it’s hard to find good employees! Don’t lose these 6!! They’re all assets to your company and property! I’m super weird about bathrooms and these were definitely up to par! Clean, the shower was big. Now if only we could rate other guests: other guests should know at check in if you’re not with the person checking in please step back and give us some privacy! You don’t need to know my room number, or my rate! It’s annoying when you go to the desk and complain about things like “static electricity” from dragging your socks on the floor. You’re holding up the line for actually important feed back. Tip your breakfast makers, tip atleast a $1 for you omelette that has every ingredient offered! If there’s already 7 people in elevator why would you try to push 5 more people in there. If you or your kid MAKES A MESS in the breakfast area grab a napkin and wipe it up. Getting paid $13 an hour to deal with some of these guests isn’t enough ! I feel for the whole Embassy crew. I hope this helps future travels be good customers as well as know what property is worth it. I’ll definitely be going back when I’m in the area to visit family again!

Superb breakfast and great evening reception. When encountering a reservation issue, one employee went way beyond to resolve issue. His name is Leonardo (Leo) Ramos, truly an exceptional problem fixer. The issue was a reservation which was not properly entered on a night with no extra rooms. Before we moved our friends into our room on our sofa bed, he phoned to say he had found reservation. We noted his exceptional, smiling, polite treatment of ALL customers. He is what i call the "million dollar employee.

Lovely suite with everything we needed. The breakfast was excellent with omelettes cooked to order. Happy hour with free drinks was great apart from very slow food service. Staff were helpful and welcoming.

The Embassy Suites breakfast was a welcome break from the usual hotel breakfasts. The food stations were well laid out. An omelet station with chef is a rarity these days.

The staff were really helpful, rooms were large and comfortable and the pool was great! We ordered snacks in the bar which were lovely. The hotel is conveniently located near the airport as this was the last night of our holiday. The complimentary laundry, late check out and mimi bus to the airport really helped make our last day as comfortable as possible. It’s totally worth paying a little extra for this hotel.